Printable account cards for your team to utilize before their next sales call
Customized Quoting, Invoicing, Contracts, and reports all remotely
OR Managers, Materials Mgmt, C-Levels nationwide, so your team knows chain of command
Local customer service to help your organization stay on top
Sales Calculator and more that gives your team the tools necessary to close
Healthcare Cloud
Pre-loaded hospitals, health systems, surgery centers, & physicians for your sales team
Hospital and physician cpt codes, for your team to work efficiently
OR Managers, Materials Mgmt, C-Levels nationwide, so your team knows chain of command
Costs per procedure, so your team can show your next buyer a more cost effective solution
Quality leads, RFPs, recalls, 510k`s so your team continues to learn about their competition
HCAHPS scores, to prioritize which accounts could benefit most implementing your product
Marketing Cloud
Over +2M healthcare contacts are preloaded in our system for your team to begin attacking
Customized email templates so your team can continue to stay in touch with physicians
Customized reports for your team to gather information prior to their next appointment
Campaign Tracker so your team track results and success stories and who's most interested
Read, Opened, & Clicked charts available for your team to easily assess any account
Product newsletters for your team to stay in touch with potential buyers
Credentialing Cloud
Manage credentials across websites
Proprietary Badge Process
Analytics & Reporting system
One upload for all facilities
More time in front of your customers
Easy & streamlined process
Integration Cloud
Healthcare Data Cloud included with the integration cloud
Sales cloud included with the integration cloud
Asset Mgmt Cloud included with the integration cloud
Marketing Cloud included with the integration cloud
Local customer service to help your organization stay on top
Guaranteed sales growth after 1st year of implementation
Asset Mgmt Cloud
Dedicated database of your teams` inventory, to hold your team accountable
You can even track accessories such as foot pedals, disposables, or any consumable
Instant updates so your team is always aware of availability of a product for their next trial
History of each product in inventory, so your team always has product available
Real-time tracking so you know where all inventory is located at all times
Proprietary Scanning Technology to scan items remotely right from your mobile device
Our Partners
Hospitals & Health Systems
Built by medical device professionals, for medical device professionals
At Steel City Industries,we are proud to offer versatile, robust solutions to the hospitals & health systems that are vital to all patients and essential for growth. We identify, streamline, and implement into your business segments to increase sales & revenue, improve staff service levels, streamline efficiency, and drive change to move your system forward.
About Us
We are a web-based software company that provides cloud-based applications designed specifically for the fast paced healthcare industry.
Health systems goal of providing their patients with the best standard of care possible is a realistic one.
Many health systems are healthcare data rich and analytics poor. To succeed in outcomes-based healthcare, health systems need data and the analytics capabilities to make data actionable.
At the very least, need the ability to measure performance against outcomes goals, and the effectiveness of their outcomes improvement strategies.
We have accumulated over 60+ years of healthcare knowledge & experience in the areas of directors, managers, nurses, customer service, asset management, sales, and marketing.
We can assist in developing strategic plans that increase revenue, improve service levels, and drive change that moves your organization forward.
We review your objectives, evaluate and analyze key metrics and develop tactical plans to achieve your goals.
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Ask about our products, pricing, implementation, or anything else. Trust us, we are here to help you grow your business but, it has to start with you asking the right questions first.
Just complete the form to your right. Fill in as much or as little that best suits you or you can contact us at 419-800-9663(Zone).
Already a customer? Log in and visit us at the link below for direct customer service representative.
At Healthcare Professional Zone,we are proud to offer versatile, creative solutions to the medical device and pharmaceutical industry that are vital to all facets of business and essential for growth. We identify, streamline, and implement into these business segments to increase sales & revenue, improve service levels, and drive change to move your organization forward.
Customer
More than 50% of your customers will stop purchasing from you as the result of poor customer service experience.
On average, 52% of customers will buy and pay more with excellent customer service.
85% of customers are willing to pay up to 25% more to ensure the best service possible.
Lastly, 85% of customers who have a poor experience with customer service want to inform others about their experience.
We have accumulated over 60+ years of knowledge and experience in the areas of Sales (Field & Inside), Customer Service and Inventory Management.
We will assist you in developing strategic plans that increase revenue, improve service levels, and drive change that moves your organization forward. We review your companies objectives, evaluate and analyze key metrics and develop tactical plans to achieve your goals.
Continue reading...
We give you the capability to close deals faster than you ever thought possible...Integrate with any application you currently have implemented.
Applications
Whether you use Outlook for emails, QuickBooks for accounting, or Excel for sales reports, Health Care Professional Zone
allows your team the ability to all stay connected with their current applications all without missing a beat. At the end of the day it all comes down to everyone
working together as a team to reach a common goal and in order to reach that goal you will want HCPZone on your side.
Quoting
Sales teams having the ability to create quotes on the go is essential while they are out in the field taking care of their customers. Whether your team receives a call or email from a customer for a quote needed right away for upcoming capital budgets or understanding when an accounts fiscal year is coming to an end to present a quote. We make creating a quote simple, fast, and efficient for your team to get their quote in your customers` hands in a timely fashion.
Calendar
Health Care Professional Zone takes care of the hard work for you, so your team can focus on what`s most important, your customers. Schedule meetings faster by integrating your Outlook or Gmail calendar into our system to help eliminate any miscommunication that could cause a delay or even worse a lost deal while working with your customers.
Invoicing
Automate your billing process without any complications. Easily send invoices and collect your cash faster so there is no delay in growing your revenue each day. Quick and easy access to run reports and recognize orders that have been processed and paid with our streamlined billing and revenue recognition.
The best CRM platform for medical device & pharmacuetical companies...Guaranteed
Faster growth
CRM in sales is considered positive for a company's survival and profitability. With Health Care Professional Zone, information is in one place so you can make quick and precise decisions based off of the most up-to-date information in the market.
Time efficiency
We understand CRM for sales needs to bring value, accelerate productivity, and be time efficient.
With time being your most valuable asset and growth being your main goal, Health Care Professional Zone makes these our priorities so you and your team work as efficiently as possible.
Manage contacts
Building relationships with key executives and physicians is crucial in growing your business. How long does it take your sales team to figure out who the key decision makers are at their accounts? Whether it is a rookie rep just starting out or one of your tenured reps, we take any guessing out of the equation with over 1 million key executives and physicians contact information pre-loaded into our system for you.
Track opportunities
The ability to build your sales CRM opportunities for your business is essential in growing your business. Sales and CRM must work hand in hand to capture all customer information in one place from the sales reps first initial call to final close. Your sales team will have the power to close deals 50% faster while they can continue to build their pipeline with accuracy and leads.
Track your companies assets & inventory like you've never seen before.
Capital
Customize your solution to leverage efficiency to have complete control of your capital equipment. Have the ability to update current locations of an asset, automate process for your sales team to request equipment not on hand, and update your assets preventative maintenance (PM) all in one location.
Disposables
Easily set your sales reps monthly budgets for ordering disposables each month to gain visibility to help minimize your operating costs. We offer the ability to track your disposables by lot #`s so you can optimize our state of the art business practices. We help your business find the right cloud-based platform to keep track of your wide array of disposables.
Proprietary
Our software is designed specifically for the fast-paced healthcare environment that is only available at Health Care Professional Zone. Your sales reps are constantly on the move taking care of your customers, we allow them the capability to easily update the current status of assets with our proprietary software.
Reports
Track financial, contractual, and inventory details of your hardware, software, and virtual infrastructure with our comprehensive reporting system. It's easy to use, and offers depreciation, life cycles, & budgeting management of your assets and disposables.
Never miss another medical device sale or opportunity in your territory. Our leads are generated in real time.
Pre-loaded
Looking to find out who the key physicians and key hospital contacts you need to start networking with to introduce your medical device product? We provide immediate answers to these questions and much more in our Healthcare Data Cloud.
Efficiency
Don't waste your time driving to a hospital looking for who the OR Director is, then come to find out she's not in today. Then realize you have to drive back to the facility just for a name.
We pre-load this data in our system for you solely based on your territory. Not only will you have access to the OR Directors contact instantly to be able to reach out. But we'll also provide you with
materials management, nurse administrators & C-Level executives. Now you know the process you'll attack with to get introduce your new product.
Leads module
Have you ever visited your Veterans Affair (VA) facility to see how things were going with your current business and then find out they sent a bid request for a new holmium laser and they didn't contact you
because they did know you carried that product. Our leads module would have displayed this for you. Don't miss another opportunity again.
Opportunities
Medical Device Companies have a lot of moving parts. And priorities that are in the right order to produce an end result, a sale from start to finish. While also having to look for new business.
No one likes losing a sale to competitors but unfortunately it will happen because no one ever owns 100% of the market. But when it happens you reflect what could you have done differently and
try to learn from he experience. But, after you let off some steam, and some time has lapsed you realize you were at least appreciative to have had the opportunity at the sale.
Thats where we come into play. We can't promise you'll win every deal but you can trust you'll never miss that opportunity.
Instant access to over 1 million healthcare executives, managers, and physicians.
Campaigns
Have a new product or promotion and trying to inform your decision makers of it? With over 1 million key healthcare physicians, executives, managers, and decision makers in our system preloaded, you can feel confident all your customers will be reached.
Statistics
You have a great marketing strategy and plan to attack current customers with a new product or promotion, but can`t track who has opened your marketing email, or even who has clicked on a link in your email. With Health Care Professional Zone, we send you detailed statistical reports showing you crucial information like the above mentioned so you have a better understanding of the behavior of your target audience.
Contacts
There is no need to invest and spend countless hours researching and gathering key contacts for your marketing campaign. Health Care Professional Zone has over 1 million physicians, executives, administrators, managers, and key decision makers already in the system upon implementation.
Templates
With our state-of-the-art software, you won`t have to invest time or money thinking of a creative email template and design for your marketing campaign. We have a number of pre-designed email templates to turn your ideas into growth for your organization.
We are so much more than just your average vendor credentialing company.
Proprietary Technology
The most advanced vendor credentialing software in the healthcare industry. Our proprietory scanning technology allows you to quickly sign into any facility using our services.
Compliance
We understand it's difficult to focus on growing your business when compliance at facilities has increased. Allow us to save you time and money because we'll do the work for you. We can monitor, track, and manage all your employees credentials in one centralized database.
Customer Service
Our team of highly trained professionals are here to help you along the way. We understand your time is valuable so allow our team to upload your documents for you.
Analytics
We provide C-level contacts, hospital and surgery center analytics, and so much more you won't find with any other vendor credentialing service.
Customize your solution to leverage efficiency to have complete control of your capital equipment. Have the ability to update current locations of an asset, automate process for your team to request equipment not on hand, and update your assets preventative maintenance (PM) all in one location.
Disposables
Easily set your monthly budgets for ordering disposables each month to gain visibility to help minimize your operating costs. We offer the ability to track your disposables by lot #`s so you can optimize our state of the art business practices. We help your business find the right cloud-based platform to keep track of your wide array of disposables.
Proprietary
Our software is designed specifically for the fast-paced healthcare environment that is only available at Health Care Professional Zone. Your sales reps are constantly on the move taking care of your customers, we allow them the capability to easily update the current status of assets with our proprietary software.
Reports
Track financial, contractual, and inventory details of your hardware, software, and virtual infrastructure with our comprehensive reporting system. It's easy to use, and offers depreciation, life cycles, & budgeting management of your assets and disposables.
Patients want the best standard of care, inform them that you have it.
Campaigns
We create, design, and customized your campaign specific to your target audience. You invest hundreds and thousands of dollars to stay up to date with the best standard of care. Why not inform your patient population regarding these new investments?
Statistics
You have a great marketing strategy and plan to inform your patient population of a new product or promotion, but can`t track who has opened your marketing email, or even who has clicked on a link in your email. With Health Care Professional Zone, we send you detailed statistical reports showing you crucial information like the above mentioned so you have a better understanding of the behavior of your target audience.
Contacts
There is no need to invest and spend countless hours researching and gathering contacts for your marketing campaign. Health Care Professional Zone does all of the work for you to make sure your new product attracts recognition to your patient population.
Templates
With our state-of-the-art software, you won`t have to invest time or money thinking of a creative email template and design for your marketing campaign. We have a number of pre-designed email templates to turn your ideas into growth for your organization.
Patients want the best standard of care, but it has to start with you.
Cost Reductions
We create, design, and implement our services specific to your facility. You invest top dollars to stay up to date with the best standard of care for your patients. We can help evaluate your efficiencies and inefficiencies in order to help your return on investments
Statistics
You have a great strategy and plan to inform your patient population. Now you can keep detailed statistical reports showing you crucial information regarding your patients. Wouldn't you like a better understanding of the behavior of your staff and their audience.
Contacts
There is no need to invest and spend countless hours researching and gathering medical device reps contacts. Health Care Professional Zone does all of the work for you to make sure both you and the reps are on the same page.
Scheduling
With our state-of-the-art software, you integrate platforms so its convenient for you and your staff. Turn your ideas into growth for your organization.
Reduce overhead and operating costs by protecting your assets from any mishandling of your assets.
IFU
You and your team will no longer have to
spend countless hours researching how to properly clean, disinfect, and sterilize your newly invested equipment. Everything you and your team will need to properly handle
your new equipment will be right at their fingertips. All in time before the next case.
Sterile Processing
Valuable time and money are spent staying up to date with the latest technology to continuing providing your patients with the best standard of care.
Our role here is to protect those assets for you which, in return, will lower your overhead and operating costs.
Catalogs
Keep all of those catalogs from the many different manufacturers you work with electronically instead of above your desk.
Part #
We create and implement a business plan for your facility so everything your team needs is available to them around the clock.
Ever have a procedure delayed or cancelled due to special equipment? Not anymore!
Schedule
We understand there is always a need for equipment, quotes, in-services, and loaners from your vendors. With our vendor scheduling cloud we do all the work for you. You can set which day or time, for example, your quote is needed for budgeting purposes all in one location.
Vendor contacts
There is no need for surgery schedulers to spend countless hours each week trying to locate a vendor for special equipment needed for a procedure at your facility. Our state-of-the-art technology allows your phones to remain open for physician office schedulers to book their procedures instead of chasing vendors.
Communication
With our vendor scheduling cloud you can rest assure all communication is streamlined so your team, physicians, and vendors are all on the same page for your case schedule.
Streamlined
Our integrated calendar filters your procedures depending which procedures require special equipment or reps` presence. Now your team, physicians, and vendors will all be working together on the same page without any use of a phone.
We are so much more than just your average vendor credentialing company.
Proprietary Technology
The most advanced vendor credentialing software in the healthcare industry. Our proprietory scanning technology allows you to quickly sign into any facility using our services.
Compliance
We understand it's difficult to focus on growing your business when compliance at facilities has increased. Allow us to save you time and money because we'll do the work for you. We can monitor, track, and manage all your employees credentials in one centralized database.
Customer Service
Our team of highly trained professionals are here to help you along the way. We understand your time is valuable so allow our team to upload your documents for you.
Analytics
We provide C-level contacts, hospital and surgery center analytics, and so much more you won't find with any other vendor credentialing service.
Our team has over 49 years of health care experience including 10 years in medical device sales. We`ve achieved our annual quota all 10 years as medical device reps as well as grew our business to # 1 in the entire country in our respected division.
As we are far too aware capital budgets have been declining over the years at hospitals and health systems and now creativity plays an important role in helping your accounts achieve their goals. This is where we strive, because we understand your physicians, hospitals & surgery centers all need your products and would like them at the best price available. With our cloud applications, we`ll show you exactly how we achieved our quota 10 years in a row in the medical device industry as well as became # 1 in the country.
We promise, we are working our hardest each day to earn your trust and loyalty. We will never stop listening to you because we value your business and want to be the top-performing. We will work our hardest for you because we strive to provide the best customer service in the market.
Health Systems, Hospitals, Ambulatory Surgery Centers
Our team consists of Registered Nurses (RN), OR Directors, Materials Management, healthcare consultants & Physicians with over 49 years of health care experience working together to continue advancements & services at your facilities.
We help provide value whether it is streamlining equipment to be at your facility for the operating room with our vendor scheduling cloud or maintaining a safe and secure work environment for your team with our vendor credentialing cloud. Health Care Professional Zone has the right solution for you. We developed our platforms with SECURITY, COMMUNICATION, and EFFICIENCY in mind. Health Care Professional Zone can help control 3rd party access to your facilities while aiming to streamline the communication with your vendors.
Gathering and maintaining crucial information that can make or break the ability to provide your patients with the best standard of care is essential in today`s healthcare industry. It's all about teamwork and Health Care Professional Zone is here to help! We understand your priority is providing your patients with the best standard of care. Our passion is to ensure the safety and best overall experience for you & your patients.
"Implementing HCPZone was a welcome relief from the lack of customer service offered by other companies we had used in the past.
We are so happy with the accessibility everyone in our facility has to vendor information and the transparency with which communication takes place.
The benefits of this system are endless and completely customizable to our facility's needs. It has completely taken the burden of
credentialing and maintaining records off of our hands. This system is a much needed improvement to the status quo of vendor
credentialing and communication. We are thrilled!"
Thanks all,
Administrator Surgical Care Affiliates (SCA)
"Thank you. I bought a membership and got all set up yesterday. I love the app by the way. Excellent investment in making the process easy."
Thanks again,
Territory Manager
Johnson & Johnson
"Thank you so much for taking action as quickly as you did. I truly appreciate your customer service
and look forward to seeing your services in more of my accounts!"
Thanks,
"Thank you! The system is great...I know someone called to check in. I forgot to call them back and have been meaning too. I really like this program."
Thanks all,
Territory Manager Medtronic (Covidien)
"I am sending this email to you for vendor registration through HCP Zone...If you have any trouble, Jamie Kelenski can help you and has been wonderful and such a tremendous help. I gave her the heads up that a few members of our team will be registering."
Thanks all, any questions let me know,
Territory Manager
Bausch & Lomb
"Jake is going to be the last person we are going to be have covering...and he is CC'd on this email. Jake, please work with Keith, who has been EXTREMELY helpful to get all registered."
Thanks all,
Territory Manager
Nuvasive
Hospitals, Health Systems & Surgery Centers Clouds
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